AI isn’t just a technological shift—it’s a human transformation.

The AI360 Framework was designed to support the development of effective AI strategies. Built from PhD research on 30+ global organizations, it identifies the key enablers of successful AI adoption—helping organisations assess their current state, benchmark against industry leaders, and create a roadmap for AI capability uplift.

It’s a practical, business-first approach, ensuring AI adoption drives real value.

The AI360 Framework

The AI360 Framework was developed to help organizations build human-centred AI capability.

Each domain of the AI360 Framework is a proven enabler of AI adoption, capability development, and long-term impact. Built from research across 30+ global organisations, the framework supports a ‘start where you are’ approach, allowing organisations to assess their current state and focus effort where it matters most. It’s designed to foster cross-functional collaboration and ensure AI capability building stays aligned with your strategic direction.

Governance: The policies, risk‑controls, and decision frameworks that ensure AI is used ethically and in alignment with organisational values.

Culture: The mindset and behaviours that shape how people respond to AI–driven change, including trust, curiosity, and psychological safety.

Education: The breadth of AI literacy and role-relevant skills across leadership and workforce—not just data specialists.

Innovation: The ability to detect opportunities, test ideas, learn quickly, and build proof points of value.

Initiatives: AI use cases with defined goals, alignment to business priorities, and measurable outcomes.

Technology: The technical infrastructure, data readiness, tool access, and system integration capabilities necessary to support AI at scale.

A circular infographic with segments labeled Culture, Education, Innovation, Strategy, Initiatives, Technology, Governance, and AI 360 in the center. The segments are different shades of brown, gray, blue, and black.

Uplift your AI capability and enable your future.

Cover image for a guide titled 'Building AI Capability: Key Questions to Assess and Advance Your Organization,' showing tall modern skyscrapers in a city with a cloudy sky.

Inside the guide, you'll find:

  • An summary of the AI360 Framework

  • A clear overview of the 4 stages of AI maturity

  • Strategic questions to assess your readiness

  • Action prompts to move your team forward with confidence

Use the Building AI Capability guide at your next Board or Leadership meeting.

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